Throne Cycles Warranty Policy

Effective Date: January 2025
Applies To: Throne Cycles®, SRPNT®, and Strike Shadow™ products sold through authorized dealers or directly from Throne Cycles.

1. Standard Bicycle Warranty

Frame & Fork

Throne Cycles warrants the frame and rigid fork of all standard bicycles to be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original retail purchase.

Components

All non-electrical components (crankset, headset, handlebars, seatpost, brakes, etc.) are warranted for twelve (12) months from the date of purchase against defects in materials or workmanship.

Paint, Finish, and Decals

Paint, powder coat, decals, and other surface finishes are warranted against manufacturing defects for ninety (90) days from the date of purchase.

2. E-Moto Warranty (SRPNT & Strike Shadow Models)

Frame & Chassis

The e-moto frame and swingarm are warranted to be free from structural defects for one (1) year from the date of purchase, under normal use and maintenance.

Electrical Components

Component	Warranty Period
Battery	12 months
Motor	12 months
Controller	12 months
Charger	12 months
Display & Wiring Harness	90 days

All electrical components are covered only against manufacturer defects, not against wear, water intrusion, or improper usage.

Suspension, Brakes, and Tires

Suspension forks, shocks, brakes, and tires are considered wear components and are covered for 90 days only against manufacturing defects.

3. What Is Not Covered

This warranty does not cover damage or failure resulting from:

Normal wear and tear (tires, tubes, brake pads, grips, chain, bearings, etc.)
Improper assembly, installation, or maintenance
Modifications or use of non-approved parts or accessories
Damage caused by accidents, misuse, abuse, neglect, jumping, stunt riding, or racing
Water damage to electronic components (unless specified as IP-rated water resistant)
Commercial, rental, or competition use
Cosmetic blemishes after delivery

4. Warranty Claim Process

Proof of Purchase: Customer must provide an original receipt or order confirmation showing the purchase date and serial number.
Inspection: Throne Cycles or an authorized dealer will inspect the product and determine if the issue qualifies under warranty.
Repair or Replacement:
- Approved claims may be repaired or replaced with new or refurbished parts at Throne Cycles’ discretion.
- Replacement components may differ in color or style from the original.
Customer Responsibility: The customer is responsible for shipping costs to and from Throne Cycles unless otherwise stated in writing.

To start a warranty claim, contact:
📧 support@thronecycles.com
Include photos, serial number, proof of purchase, and a description of the issue.

5. Regional Coverage

This limited warranty applies only to products purchased and used within the United States.
For international customers, coverage may vary by local distributor. Please get in touch with your local Throne Cycles / SRPNT dealer for regional warranty terms.

6. Limitation of Liability

This limited warranty is the sole and exclusive warranty offered by Throne Cycles.
Throne Cycles shall not be liable for incidental or consequential damages, including loss of use, loss of profit, or personal injury.
No other person or entity, including dealers or distributors, is authorized to modify or extend this warranty.

Professional Assembly Requirement

To ensure rider safety and proper operation of the motorcycle, all SRPNT and Shadow E-Moto models must be assembled and inspected by a certified professional technician for the warranty to be valid.

This applies to all purchases, including:

Bikes shipped directly to customers
Bikes picked up from dealers
Bikes purchased during promotions or pre-order programs

What “Professional Assembly” Means

A valid warranty requires the motorcycle to be assembled and checked by one of the following:

A licensed motorcycle technician
A certified e-moto or powersports mechanic
A Throne/SRPNT/Strike authorized dealer or service center
A reputable bike shop with certified mechanics trained in e-moto systems

Proof of Professional Assembly (Required for Claims)

Customers must retain one of the following:

A dated assembly invoice
A work order from the technician or shop
A dealer build sheet confirming proper setup and inspection

Failure to provide proof of professional assembly voids the warranty.

Why This Is Required

SRPNT and Shadow e-moto models contain:

High-output controllers
High-voltage battery systems
Precision torque hardware
Critical suspension and braking components

Incorrect assembly can cause:

Premature part failure
Safety hazards
Electrical issues due to improper grounding or loose terminals
Voided warranty from component manufacturers

For rider safety and product longevity, self-assembly is not permitted unless performed by a professional technician.

7. Important Note

E-moto products (SRPNT and Strike Shadow) are intended for off-road and private property use only, unless otherwise specified as street-legal under local jurisdiction.
Use in violation of local regulations may void warranty coverage.

Warranty: 1-year frame / 12-month electronics / 90-day finish.
Covers manufacturing defects only. Normal wear, water damage, and misuse not covered.

Warranty Summary

Bicycles:

Frame: 1-Year Warranty
Components: 12-Month Warranty
Finish/Decals: 90 Days

E-Motos (SRPNT / Strike Shadow):

Frame & Chassis: 1-Year Warranty
Electronics (Battery, Motor, Controller, Charger): 12 Months
Suspension, Tires & Brakes: 90 Days

Covers manufacturer defects only.
Wear and tear, misuse, water damage, or unauthorized modifications are not covered.
To file a claim, contact support@thronecycles.com with proof of purchase and photos.

Important Notice: All Strike products under the Throne brand are intended solely for use on private property. They are not street-legal and are not designed for operation on public roads, streets, highways, or areas requiring vehicle registration or compliance with motor vehicle laws.