Throne Cycles Warranty Policy
Effective Date: January 2025
Applies To: Throne Cycles®, SRPNT®, and Strike Shadow™ products sold through authorized dealers or directly from Throne Cycles.
1. Standard Bicycle Warranty
Frame & Fork
Throne Cycles warrants the frame and rigid fork of all standard bicycles to be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original retail purchase.
Components
All non-electrical components (crankset, headset, handlebars, seatpost, brakes, etc.) are warranted for six (6) months from the date of purchase against defects in materials or workmanship.
Paint, Finish, and Decals
Paint, powder coat, decals, and other surface finishes are warranted against manufacturing defects for ninety (90) days from the date of purchase.
2. E-Moto Warranty (SRPNT & Strike Shadow Models)
Frame & Chassis
The e-moto frame and swingarm are warranted to be free from structural defects for one (1) year from the date of purchase, under normal use and maintenance.
Electrical Components
| Component | Warranty Period |
|---|---|
| Battery | 6 months |
| Motor | 6 months |
| Controller | 6 months |
| Charger | 6 months |
| Display & Wiring Harness | 90 days |
All electrical components are covered only against manufacturer defects, not against wear, water intrusion, or improper usage.
Suspension, Brakes, and Tires
Suspension forks, shocks, brakes, and tires are considered wear components and are covered for 90 days only against manufacturing defects.
3. What Is Not Covered
This warranty does not cover damage or failure resulting from:
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Normal wear and tear (tires, tubes, brake pads, grips, chain, bearings, etc.)
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Improper assembly, installation, or maintenance
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Modifications or use of non-approved parts or accessories
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Damage caused by accidents, misuse, abuse, neglect, jumping, stunt riding, or racing
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Water damage to electronic components (unless specified as IP-rated water resistant)
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Commercial, rental, or competition use
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Cosmetic blemishes after delivery
4. Warranty Claim Process
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Proof of Purchase: Customer must provide an original receipt or order confirmation showing the purchase date and serial number.
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Inspection: Throne Cycles or an authorized dealer will inspect the product and determine if the issue qualifies under warranty.
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Repair or Replacement:
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Approved claims may be repaired or replaced with new or refurbished parts at Throne Cycles’ discretion.
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Replacement components may differ in color or style from the original.
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Customer Responsibility: The customer is responsible for shipping costs to and from Throne Cycles unless otherwise stated in writing.
To start a warranty claim, contact:
📧 support@thronecycles.com
Include photos, serial number, proof of purchase, and a description of the issue.
5. Regional Coverage
This limited warranty applies only to products purchased and used within the United States and Canada.
For international customers, coverage may vary by local distributor. Please contact your local Throne Cycles / SRPNT dealer for regional warranty terms.
6. Limitation of Liability
This limited warranty is the sole and exclusive warranty offered by Throne Cycles.
Throne Cycles shall not be liable for incidental or consequential damages, including loss of use, loss of profit, or personal injury.
No other person or entity, including dealers or distributors, is authorized to modify or extend this warranty.
7. Important Note
E-moto products (SRPNT and Strike Shadow) are intended for off-road and private property use only, unless otherwise specified as street-legal under local jurisdiction.
Use in violation of local regulations may void warranty coverage.
Warranty: 1-year frame / 6-month electronics / 90-day finish.
Covers manufacturing defects only. Normal wear, water damage, and misuse not covered.